Frequently Asked Questions
Find answers to common questions about our products, shipping, and more. Can't find what you're looking for? Contact us.
General Questions
What is Poshy Foods?
Poshy Foods is a premium African food brand specializing in authentic Nigerian ingredients and products. We offer organic, non-GMO products like Ogi (fermented cereal), Suya Spice, Pepper Soup Spice, and traditional snacks like Chin Chin. All our products are made with no preservatives or artificial ingredients.
Where does Poshy Foods ship to?
Poshy Foods ships across Canada. We offer standard and expedited shipping options. Orders are typically processed within 1-2 business days and delivered within 3-7 business days depending on your location.
Are Poshy Foods products organic?
Yes! All Poshy Foods products are made from 100% organic, non-GMO ingredients. We source our raw materials from sustainable farms and use traditional preparation methods without artificial preservatives, colors, or flavors.
How do I contact Poshy Foods?
You can reach us by email at [email protected] or call us at +1-613-366-8845. We're also active on Instagram (@poshyfoods) and TikTok (@poshyfoods). Our customer service team typically responds within 24 hours.
Do you offer wholesale or bulk orders?
Yes, we offer wholesale pricing for restaurants, stores, and bulk buyers. Please contact us at [email protected] with your requirements for a custom quote. We can accommodate large orders with competitive pricing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and Shop Pay through our secure checkout powered by Square. All transactions are encrypted and secure.
What is your return policy?
We want you to be completely satisfied with your purchase. If you receive a damaged or defective product, please contact us within 7 days of delivery with photos of the issue. We'll arrange a replacement or refund. Due to the nature of food products, we cannot accept returns of opened items.
Are your products gluten-free?
Many of our products are naturally gluten-free, including all Ogi varieties, Suya Spice, and Pepper Soup Spice. Please check individual product labels for specific allergen information. Our Chin Chin contains wheat flour and is not gluten-free.
Suya Spice
View Product What is Suya Spice made of?
Poshy Suya Spice is made from a traditional Nigerian blend of ground peanuts, ginger, paprika, onion powder, garlic, cayenne pepper, and other aromatic spices. Our recipe is 100% organic with no preservatives or artificial ingredients.
How do I use Suya Spice?
Suya Spice is incredibly versatile. Use it as a dry rub for grilled meats (beef, chicken, fish), sprinkle on roasted vegetables, add to stir-fries, or mix into marinades. For authentic Nigerian suya, coat thinly sliced beef with the spice and grill over high heat.
Is Suya Spice gluten-free?
Yes, Poshy Suya Spice is naturally gluten-free. It contains no wheat, barley, or rye ingredients, making it safe for those with celiac disease or gluten sensitivity.
How spicy is Suya Spice?
Our Suya Spice has a medium heat level that's flavorful but not overwhelming. The blend balances warmth from cayenne pepper with the nutty sweetness of ground peanuts, creating a rich, complex flavor suitable for most palates.
How should I store Suya Spice?
Store Suya Spice in a cool, dry place away from direct sunlight. Keep the container tightly sealed to preserve freshness. Once opened, use within 6 months for optimal flavor. Refrigeration is not required but can extend shelf life.
White Ogi
View Product What is White Ogi?
White Ogi (also called Akamu, Koko, or Pap) is a traditional Nigerian fermented cereal pudding made from white corn. Poshy White Ogi is made from 100% organic, non-GMO corn that's been naturally fermented to develop its characteristic tangy flavor and smooth texture.
How do I prepare Ogi?
To prepare Ogi: 1) Mix 5 tablespoons of Ogi flour with 1/2 cup cold water to form a smooth slurry. 2) Boil 1.5 cups of water. 3) Slowly pour the boiling water into the slurry while stirring continuously. 4) Cover and let steam for 3-5 minutes. 5) Add sweetener, milk, or spices to taste.
Is Ogi good for babies?
Yes, Ogi is a popular weaning food in West Africa. Its smooth texture and easy digestibility make it suitable for babies over 6 months. The fermentation process increases nutrient bioavailability and aids digestion. Always consult your pediatrician before introducing new foods.
What are the health benefits of Ogi?
Ogi offers numerous health benefits: it's naturally gluten-free, rich in B vitamins from fermentation, easily digestible, provides sustained energy from complex carbohydrates, and contains probiotics that support gut health. It's also low in fat and suitable for various dietary needs.
What's the difference between White and Yellow Ogi?
White Ogi is made from white corn and has a milder, more neutral flavor. Yellow Ogi is made from yellow corn and has a naturally sweeter taste with higher vitamin A content due to beta-carotene. Both have the same preparation method and nutritional benefits.
Yellow Ogi
View Product What makes Yellow Ogi different from White Ogi?
Yellow Ogi is made from yellow corn, which contains beta-carotene (vitamin A precursor), giving it a naturally sweeter taste and golden color. It has slightly higher nutritional value due to the carotenoids. Both varieties are prepared the same way and are equally nutritious.
Can I use Yellow Ogi for savory dishes?
Yes! While Yellow Ogi is naturally sweeter and often used for breakfast, it's also excellent in savory applications. Try it as a side dish with soups and stews, similar to polenta, or as a base for Agidi (Eko) - a firm, sliceable version perfect with pepper soup.
Is Poshy Ogi organic?
Yes, Poshy Ogi (both Yellow and White varieties) is made from 100% organic, non-GMO corn sourced from sustainable farms. Our fermentation process uses traditional methods with no artificial additives, preservatives, or chemicals.
How long does Ogi last after opening?
Unopened Poshy Ogi has a shelf life of 12-18 months. Once opened, store in an airtight container in a cool, dry place and use within 6 months for best quality. You can also refrigerate opened Ogi to extend freshness.
Can I make Agidi (Eko) with Poshy Ogi?
Absolutely! To make Agidi, use a higher ratio of Ogi flour to water (1 cup Ogi to 2 cups water). Cook until very thick and stretchy, then pour into molds. Let it set for 5-10 hours at room temperature until firm. Slice and serve with soups or stews.
Ogi Mix Bundle
View Product What's included in the Ogi Mix Bundle?
The Poshy Ogi Mix Bundle includes one bag of Yellow Ogi flour and one bag of White Ogi flour. This variety pack lets you enjoy both flavors - the sweeter Yellow Ogi and the milder White Ogi - at a discounted bundle price.
Can I mix Yellow and White Ogi together?
Yes! Mixing Yellow and White Ogi creates a unique flavor profile that combines the sweetness of yellow corn with the neutral taste of white corn. Experiment with different ratios to find your perfect blend.
Is the bundle a good value?
Yes, the Ogi Mix Bundle offers savings compared to purchasing each variety separately. It's perfect for families who enjoy both types, or for those new to Ogi who want to try both varieties and discover their preference.
How should I store the bundle?
Store both bags in a cool, dry place away from direct sunlight. Once opened, transfer to airtight containers and use within 6 months for optimal freshness and flavor. Both varieties can be stored the same way.
Which Ogi should I try first?
If you're new to Ogi, start with Yellow Ogi as its natural sweetness is often more appealing to first-timers. White Ogi has a more traditional, slightly tangy flavor that's beloved by those familiar with West African cuisine.
Pepper Soup Spice
View Product What is Pepper Soup Spice?
Poshy Pepper Soup Spice is a traditional Nigerian spice blend used to make the beloved Pepper Soup - a spicy, aromatic broth. Our blend includes uziza seeds, uda (negro pepper), ehuru (calabash nutmeg), and other authentic West African spices.
How do I make Nigerian Pepper Soup?
To make Pepper Soup: 1) Boil your protein (goat, chicken, or fish) with onions and seasoning until cooked. 2) Add 2-3 tablespoons of Poshy Pepper Soup Spice. 3) Add fresh pepper to taste. 4) Simmer for 15-20 minutes. 5) Adjust seasoning and serve hot with Agidi or rice.
Is Pepper Soup Spice very hot?
Poshy Pepper Soup Spice provides warming aromatic heat rather than intense spiciness. The heat level is moderate, coming from traditional spices like uda. You can adjust the overall heat by adding more or less fresh pepper when cooking your soup.
What else can I use Pepper Soup Spice for?
Beyond traditional Pepper Soup, use this spice blend in stews, marinades, grilled meats, and even vegetable dishes. It's excellent in goat meat dishes, catfish pepper soup, chicken preparations, and adds depth to any West African-inspired recipe.
Are the spices in Pepper Soup Spice authentic?
Yes, Poshy Pepper Soup Spice contains authentic West African spices including uziza seeds, uda (negro pepper), ehuru (calabash nutmeg), and a traditional blend that's been perfected over generations. No artificial flavors or preservatives are added.
Chin Chin
View Product What is Chin Chin?
Chin Chin is a beloved West African fried snack made from flour, sugar, butter, and spices. These crispy, bite-sized treats are perfect for snacking, celebrations, and sharing. Poshy Chin Chin is made with premium ingredients and authentic recipes.
Is Poshy Chin Chin freshly made?
Poshy Chin Chin is made fresh in small batches to ensure quality and crispiness. Each batch is carefully fried to achieve the perfect golden-brown color and satisfying crunch that makes Chin Chin so addictive.
How should I store Chin Chin?
Store Chin Chin in an airtight container at room temperature. Keep away from moisture to maintain crispiness. Properly stored, Chin Chin stays fresh for 2-3 weeks. Do not refrigerate as this can affect the texture.
Is Chin Chin suitable for vegetarians?
Yes, Poshy Chin Chin is vegetarian-friendly. It's made with flour, sugar, butter, eggs, and spices - no meat products. Check the ingredients list if you have specific dietary concerns or allergies.
Can I serve Chin Chin at parties?
Absolutely! Chin Chin is a traditional party snack in West Africa, perfect for celebrations, gatherings, and gifting. Its sweet, crunchy taste appeals to all ages. Serve in a decorative bowl or package in gift bags for a special touch.
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